Terms and Conditions

Last Updated: September 16, 2016



Gromsocial.com is operated by Grom Social, Inc. (also known within this document as "Grom Social", "we", or "us"). Gromsocial.com is a website that provides a friendly and safe environment for children between the ages of 5 and 16 years, with their parent's consent and supervision, to experience social networking, including such features as games, chat rooms, message boards, email, music/photo/video uploading and sharing, and other age-appropriate activities. Our services include our website (www.gromsocial.com) and other features, content, and functionality offered by us from time to time in connection with our website.

For ease of reference, our website and any related services will be referred to collectively as the "Site" and specific services which we may offer from time to time will be referred to as "Services." These terms of use ("Agreement" or "Terms of Use") apply to the Site. If you have any questions about these terms of use or our privacy policy, please contact us at support@gromsocial.com.

1. Definitions

"Visitor" is someone who is browsing through the public pages on Site without registering for or logging into Grom Social as a member.

"Grom or Child" is someone between the ages of 5 and 16 who wishes (or has registered) to be a Member of Grom Social.

"Parent" is someone over the age of 16, who is either the parent or a legal guardian of a child wanting to register (or has registered) to be a Member of Grom Social.

“Grom Guest” is someone over the age of 16 who is not a parent and is a registered member of the Site with limited access to the Site’s features.

"You" is in reference to you as the Parent and legal guardian, and your Child, whom you have granted access to the Site.

"Trial Grom" is a child who has registered with the Site but has not yet been activated and/or approved by the parent. Trial Grom accounts are valid for 7 days from the first login; however, if parental consent is not granted by account activation and/or approval within 10 days of account sign up, the Grom Social Profile and all associated information will be deleted. With this account, Trial Groms will have limited access to the Site.

"Grom" is a child who has created an account that has been activated and/or approved by a parent or legal guardian. Grom members have full access to the site.

“Account Activation” is a method by which Parents with children ages 5-16 residing in countries, regions, districts or territories that DO NOT require approval (verifiable parental consent) for children to participate in social media platforms, agree to the Site’s Privacy Policy and Terms and Conditions by activating their child’s account. A Grom Guest is also required to agree to the Site’s Privacy Policy and Terms and Conditions by activating their account.

“Account Approval” is a method by which Parents with children ages 5-16 residing in countries, regions, districts or territories that DO require approval (verifiable parental consent) for children to participate in social media platforms, agree to the Site’s Privacy Policy and Terms and Conditions by approving their child’s account providing verifiable parental consent using one of three methods that are approved by COPPA (Children's Online Privacy Protection Act) as noted below. (See 5. Registration Information and Membership Security).

2. Terms of Use in General

By using and/or visiting our Site (collectively "us") you:

(1) agree to be bound by these terms and conditions;

(2) agree to our privacy policy; and

(3) agree to be bound by other policy and legal notices that may be posted on the Site from time to time.


In order to participate in certain Services you may be required to download content, software, and/or required to agree to additional terms and conditions. Unless otherwise expressly set forth in any such additional terms and conditions applicable to the specific Services in which you choose to participate, those additional terms are incorporated into this Agreement. If you do not agree to this Agreement (which is comprised of these terms of use and our privacy policy) please do not use the Site. You are only authorized to use the Site if you agree to abide by - and do abide by - all applicable laws and this Agreement. Please be sure to review our privacy policy.

3. Modification to Agreement

We may change or update this Agreement from time to time, and any such modifications shall be effective upon posting on the Site. Your use of our Site after a change has been posted signifies your agreement to any such changes. You should review this Agreement periodically to make sure you are up to date on any changes. This Policy was last updated on September 16, 2016.

4. Eligibility for Use and Membership, and Ability to Accept Terms of Use

You must be sixteen (16) years old or younger and have parental or legal guardian consent to be, and continue to be, a Grom Member on the Site.

You must be 17 years of age or older and the legal parent or guardian of a child wishing to use the Site in order to sign up as a Parent Member and sign up your child as a Grom Member. Parents may only register their own child(ren).

Anyone 17 years of age or older may register as a Grom Guest with limited access to the Site.

Parents may not sign up someone else's child. Parent Members affirm that any Child Member is sixteen (16) years of age or under and possess legal parental or guardian consent to use the Site and register for Membership. Parent Members further affirm that they have read and accepted this Agreement and the terms outlined in the Privacy Policy, and are fully able and competent to enter into the terms, conditions, obligations, affirmations, representations, and warranties set forth in this Agreement. All Members agree to abide by and comply with this Agreement.

The Site is not intended for children over 16. A Child Membership may be terminated without warning, if we believe that the Child Member is over 16 years of age. A Parent Membership (and concurrently an associated Child's Membership) may be terminated without warning if we believe that you are under 17 years old or are not the legal Parent of any child you have approved for membership on this Site. During the Membership registration process, Parent Members and Child Members will be prompted to provide personal information that allows us to know who you and your child are ("Registration Information").

By using the Site, Parent Members and Child Members represent and warrant that:

(a) all Registration Information they submit is truthful, accurate, current and complete;

(b) they will maintain the accuracy of such Registration Information by updating and revising it promptly; and

(c) their use of the Site does not violate any applicable law or regulation. You authorize us to make any inquiries, either directly or through third parties, that we consider necessary to validate your Registration Information, including engaging third parties to provide such services as age and identity verification on the Site. We reserve all rights to take legal action against anyone who misrepresents personal information or is otherwise untruthful about their identity, and to suspend or cancel Memberships established using inaccurate or incomplete information.

Notwithstanding the foregoing, you acknowledge that we cannot guarantee the accuracy of any information submitted by any User of the Site, nor any identity information about any User. Note that special terms apply to some services offered on our Site, such as pay content or other features or activities. These terms are posted in connection with the applicable content or service. Subject to applicable law, any such terms are in addition to these Terms of Use, and in the event of a conflict, prevail over these Terms of Use.

5. Registration Information and Membership Security

Children may begin the registration process with their Parents or alone, but will not have full access to the site until a Parent activates and/or approves their child’s account. Child members who have unactivated and/or unapproved accounts (Trial Groms) will not be able to access any feature that allows the child to communicate or share personally identifiable information ("PII"), such as chat, text posts or comments, images or video uploads until his/her parent provides activation and/or verifiable parental consent. During the registration process by a Child, the Child will be asked to provide a "Grom Name" or "login name" which will be the public name used by the Child on the Site. All "Grom Names” will go through a profanity filter to ensure that it is appropriate. The Child will also be asked to provide a password, provide his/her birth date, birth month and year and his/her Parent's email address. The child's registration will not be complete until his/her Parent completes the registration process by activating and/or approving the Child’s account. Once the child is activated and/or approved by a Parent, she/he becomes a Grom Social Member and the Child will have access to the site. The Parent will receive access to the Parent Portal upon activating and/or approving their Child’s account.

The Parent Portal gives parents control over which activities their child participates in as a Grom Social member as well as the ability to monitor all of their child’s onsite activity.

Parents approve their child’s account by providing verifiable parental consent using one of three methods that are approved by COPPA (Children's Online Privacy Protection Act).

  • 1. Phone Call to our registration hotline: A parent or guardian can call 1-866-618-GROM (4766) to speak with one of our trained Grom Social representatives. Our representative will help you verify your Grom account and send you an email when the verification is complete.

  • 2. Parent Signature / Permission Slip: Parents can download, complete and sign a Grom Social Permission Slip and return it by email to support@gromsocial or mail it to: Grom Social, P.O. Box 1851, Myrtle Beach, SC 29578

  • 3. Secure Payment of $1: Parents can make a quick one-time payment of $1.00 using a secure pay wall to authenticate their identity and provide verifiable consent.

a) A Child's Grom Social Username. Grom Social uses filtering software against Usernames to restrict the use of profanity.

b) Misuse of Username or Identity. No Member may impersonate any person or entity or misrepresent a Member's identity or affiliation with any person or entity, including using another person's username, password or other account information, or another person's name, likeness, voice, image or photograph. Members agree to promptly notify us at support@gromsocial.com of any unauthorized use of a Child or Parent Member's username, password, or other sensitive account information. Members shall notify Grom Social of any breach of security involving or relating to the Site. Members should never respond to online requests for Member passwords other than in connection with the log-on process for the Site. Any such password requests should be forwarded to us at support@gromsocial.com.

c) Liability and Loss due to Account Abuse. Disclosure of a password to any other person is at a Member's own risk. Although we will not be liable for a Member's losses caused by any unauthorized use of any Member information, Members may be liable for our losses or the losses of others as a result of such unauthorized use. We do not provide Internet access. Members are solely responsible for any fees associated with any Internet connection that provides access to the Site. Grom Social reserves the right to charge for some or all aspects of the Site. We reserve the right to interrupt the Site with or without prior notice for any reason or no reason without liability to Members for any unavailability of the Site. Except as provided by law or otherwise provided in this Agreement. Grom Social has the right at any time for any reason or no reason to change and/or eliminate any aspect(s) of the Site as it sees fit in its sole discretion.

6. Verification and Safety

We believe your child's safety on the Internet is important. While there is no absolute method of ensuring a completely safe environment, we take seriously our mandate to secure "verifiable parental consent," as required under the Children's Online Privacy Protection Act ("COPPA"). We are always looking into new and better ways to verify your consent so that we are not collecting or potentially disclosing information from your child that you did not authorize.


Grom Club Subscription
When you purchase a Grom Club subscription, you agree that your subscription will be automatically renewed at the end of your subscription period and you authorize payment for the renewal period unless you cancel it. If your first paid subscription included free introductory time, your auto renewal will start at the end of your subscription period and free introductory time. The auto renewal period will be the same as your initial subscription period excluding any free introductory time. The renewal rate will be the same as your initial subscription purchase unless we notify you of a rate change prior to your renewal date.

Right to Cancel
Subscription purchases are non-refundable. You can cancel your subscription at any time by logging in to your parent portal and accessing the Grom Club page. If you cancel your subscription, your membership benefits will not stop until the end of your paid subscription period. CANCELLATIONS MUST BE MADE AT LEAST 24 HOURS PRIOR TO YOUR RENEWAL DATE TO AVOID AN AUTO RENEWAL CHARGE TO YOUR PAYMENT METHOD.

Purchase of Virtual Currency
Your purchase of Grom Social virtual currency can only be used in connection with the Grom Social website. Payment is not refundable. We may modify or discontinue virtual currency at any time.

Payment Processing
PayPal is the third-party payment processor that is used to collect payment from you through a payment account linked to your account on Grom Social for subscription and virtual currency purchases. The processing of payments will be subject to the User Agreement and Privacy Policy of the payment processor in addition to these Terms and Conditions. By choosing to purchase virtual currency or a Grom Social subscription, you agree to pay us, through the payment processor, all charges due and you authorize us, through the payment processor, to charge your payment provider (your "payment method"). We are not responsible for errors made by the payment processor.

8. No Commercial Use

The Site is only for your personal use. You may not use the Site for commercial purposes or in any way that is unlawful, or harms us or any other person or entity.

9. Third Party Advertising

In certain parts of the Site, you will find third party advertising from our advertising sponsors. The advertising allows us to provide the Site to you monetarily free of charge (or in some cases for some activity, at a reduced cost), and to develop new activities that enhance the online experience for your Child Member. These advertisers do not have access to Child Members' personal information. In some cases, such as in the Games Center, a digital advertisement appears prior to the start of the game. When you click on an advertisement, you will leave the Site and enter a web page operated and maintained by a third party. When you leave the Site, you will no longer be subject to our Terms of Use and Privacy Policy. We do not control what advertisers may collect from you while on their websites. The information that these businesses collect and maintain as a result of your visit to their websites may differ from the information that we collect and maintain. We do not endorse the products, services, or privacy policies of any third-party site. Please review the third-party terms of use and privacy policies for further information.

10. Partners, Sponsors, and Operators

Grom Social may be accessible through operators and/or different web addresses. Our Site may, from time to time, also be accessible through other third party sites. If you do not want your PII shared with these sites, only access the Grom Social Site through gromsocial.com. If you choose to access our Site through a third party website, please review the privacy policies on those sites. Such sites may subject you or your child to the collection of PII that you have provided to Grom Social.

11. Dealing With Other Sites and Applications

The Site may from time to time link to third-party web sites ("Third Party Sites"), such as YouTube, and Members may post Content that includes links to Third Party Sites. We are not affiliated, associated with or endorsed by these Third Party Sites. Accordingly, this Agreement does not apply to your use of Third Party Sites' services; nor are we responsible for Third Party Sites' service, including compliance with children privacy protection laws. Please review the terms of use and privacy policy for any Third Party Site you or your Child may use if you choose to leave our Site and go to the Third Party Site.

12. Ownership of Content

We use the word "Content" to mean any and all text, audio and visual works, such as pictures, photographs, drawings, digital images, graphics, music, video, audio, code, poems, and other creative output, your and/or other persons' names, likenesses, voices, usernames, profiles, actions, appearances, performances and/or other biographical information or material, and/or other similar materials that may be submitted, posted, uploaded, embedded, displayed, communicated or otherwise distributed (collectively "Distribute") on or through the Site, including by us, you, and other Users.

a) You acknowledge that: (i) by using the Site you may have access to Content, and (ii) this Content may be provided under license by independent content providers, including contributions from other Users (all such independent content providers are "Content Providers"). We do not generally pre-screen Content. Content does not include any PII that you were required to provide during the registration process for Parent Members and Child Members. Content may, however, include personal information if you have voluntarily provided such information on another area of the Site. You acknowledge that Grom Social, its licensors, Users, and other Content Providers have rights in their respective Content under copyright and other applicable laws and treaty provisions, and that except as described in this Agreement, such rights are not licensed or otherwise transferred by mere use of the Site or a given Service. You accept full responsibility and liability for your use of any Content in violation of any such rights.

b) Ownership of Content: You retain copyright and other intellectual property rights with respect to any Content you may upload to the Site, to the extent that you have such rights under applicable law. However, you must make certain representations and warranties, and provide certain license rights, forbearances and indemnification, to us, our licensees, assignees, agents, affiliates and to other Members and Users of the Site. You agree that by submitting your Content to any area of the Site and to any Service, you automatically grant (and you represent and warrant that you have the right to grant) to us: (a) a royalty-free, worldwide, non-exclusive, sub-licensable right and license for the term of the copyright to (i) reproduce, display, create derivate works from, and distribute your Content within the Site and affiliated websites as permitted by you through your interactions on and through the Site, and (ii) reproduce, display, create derivate works from and distribute (and to authorize third parties to reproduce, display, create derivate works from and distribute) any of your Content in any or all media for marketing and/or promotional purposes in connection with the Site, in any media now known or not currently known, provided that in the event that your Content appears publicly in material under our control, and you provide written notice to Grom Social of your desire to discontinue the distribution of such Content in such material (with sufficient specificity to allow us, in our sole discretion, to identify the relevant Content and materials), we will make commercially reasonable efforts to cease its distribution of such Content following the receipt of such notice, although we cannot provide any assurances regarding materials produced or distributed prior to the receipt of such notice; (b) the right to delete any or all of your Content from our servers and from the Site, whether intentionally or unintentionally, and for any reason or no reason, without any liability of any kind to you or any other party; and (c) a royalty-free, non-exclusive, sub-licensable right and license to copy, distribute, display, create derivate works from and analyze any of your Content as we may deem necessary or desirable for purposes of debugging, testing and/or providing support services in connection with the Site. Further, you agree to grant to us a royalty-free, worldwide, non-exclusive, sub-licensable right and license to exercise the copyright, publicity, and database rights you have in your Membership information, including any data or other information generated by your Membership activity, in any media now known or not currently known, in accordance with our Privacy Policy, including the incorporation by reference of terms posted at www.gromsocial.com. You further understand and agree that: (i) you are responsible for understanding all copyright, patent, trademark, trade secret and other intellectual property or other laws that may apply to your Content hereunder; (ii) you are responsible for, and we will have no liability in connection with, the legal consequences of any actions or failures to act on your part while using the Site, including without limitation any legal consequences relating to your intellectual property rights; and (iii) our acknowledgement hereunder of your intellectual property rights in your Content does not constitute a legal opinion or legal advice, but is intended solely as an expression of our intention not to require users of the Site to forego certain intellectual property rights with respect to Content they upload, subject to the terms of this Agreement. To the extent any "moral rights," "ancillary rights," or similar rights in or to Content exist and are not exclusively owned by us, you agree not to enforce any such rights as to us or our licensees, distributors, agents, representatives and other authorized users, and you shall procure the same agreement not to enforce from any others who may possess such rights. You agree that even though you may retain certain copyright or other intellectual property rights with respect to Content you post or upload while using the Site, you do not own the Membership you use to access the Site, nor do you own any data we store on our servers (including without limitation any data representing or embodying any or all of your Content).

c) Your Use of Content: Except as we specifically agree in writing, no Content from the Site may be used, reproduced, transmitted, distributed or otherwise exploited in any way other than as part of the Site, not even as part of a derivative work, except that where the Site is configured to enable the download of particular Content, you may be permitted to download one copy of such Content for your personal, noncommercial home use only, provided that you (a) keep intact all copyright and other proprietary notices, (b) make no modifications to, and do not rent, lease, loan, sell, distribute, copy (except to create a single copy for your own back-up purposes), or create any derivative works based on the Site or the Content, in whole or in part, and (c) do not use the Content in an unlawful manner or in a manner that suggests an association with any of our products, services, or brands. Any business use, "re-mailing" or high-volume or automated use of the Site is prohibited and shall be considered a violation of these Terms of Use.

d) In the event that we offer downloads of software on a Site and you download such software, the software, including any files, images incorporated in or generated by the software, and data accompanying the software (collectively, the "Software") are licensed to you by us or third-party licensors for your limited, personal, noncommercial home use only, and AT YOUR OWN RISK. We do not transfer title to the Software to you. Except as permitted under applicable law, you may not distribute or otherwise exploit the Software or decompile, reverse engineer, disassemble, adapt it, or otherwise reduce the Software to a human-readable form, except to the extent permitted by applicable law. Grom Social shall not be responsible for any damage of any kind to you or your computer as a result of downloading Software from our Site.

e) You acknowledge and agree that nothing in these Terms of Use shall have the effect of transferring the ownership of any copyrights, trademarks, slogans, service marks, trade names, trade dress or other proprietary rights in the Site or Content or any part thereof to you or any third party nor to authorize you to create derivative works based on the Content. You undertake not to do any act or thing which is inconsistent with or which is likely in any way to prejudice such title. Users have the opportunity to provide comments about Content, profiles and any number of topics on the Site ("Comments"), and these Comments are made publicly available to you for your information and use solely as intended through the normal functionality of the Site. Please exercise care and manners when providing Comments. Comments are made available "as is," and may not be used, copied, reproduced, distributed, transmitted, broadcast, displayed, sold, licensed, downloaded, or otherwise exploited in any manner not intended by the normal functionality of the Site or otherwise as prohibited under this Agreement. You may access Content, User Content and other content only as permitted under this Agreement. We reserve all rights not expressly granted in and to our Content and the Site. You agree to not engage in the use, copying, or distribution of any of the Content other than as expressly permitted herein, including any use, copying, or distribution for any commercial purposes of third party User Content obtained through the Site. You agree not to circumvent, disable or otherwise interfere with security-related features of the Site or features that prevent or restrict use or copying of any Content or enforce limitations on use of the Site or the Content therein.

f) You understand that when using the Site, you and your Child will be exposed to User Content from a variety of sources, and that we are not responsible for the accuracy, usefulness, safety, or intellectual property rights of or relating to such User Content. You further understand and acknowledge that you may be exposed to User Content that may be inaccurate or that you deem offensive or objectionable, and you agree to waive, and hereby do waive, any legal or equitable rights or remedies you have or may have against us with respect thereto, and agree to indemnify and hold Grom Social, its shareholders, partners, affiliates, directors, officers, subsidiaries, employees, agents, suppliers, licensees, and distributors harmless to the fullest extent allowed by law regarding all matters related to your use of the Site. You appoint us as your agent with full power to enter into and execute any document and/or do any act which might be necessary to confirm the grant of rights, consents, agreements, assignments and waivers set forth in these terms of use.

13. Communication, and Public Forums

"Public Forum" means any area, site or feature offered as part of the Site that offers the opportunity for interactive communications between Users, such as posting and sharing Content, posting comments, and interacting with other Members in the Site message board or social community environment.

Responsibility You acknowledge that the Public Forum and features offered therein are for public and not private communications, and you have no expectation of privacy with regard to any submission to a Public Forum. We do not guarantee the security of any information you disclose through any of these media; you make such disclosures at your own risk. You are and shall remain solely responsible for the Content you distribute on or through the Site under your username or otherwise by you in any Public Forum and for the consequences of submitting and posting same. While we endeavor to provide a safe environment for your Child, there are no guarantees. However, we do monitor all Public Forums in the Site. Also, you should be skeptical about information provided by others, and you acknowledge that the use of any Content posted in any Public Forum is at your own risk. For example, we are not responsible for, and we do not endorse, the opinions, advice or recommendations posted or sent by Members in any Public Forum and we specifically disclaim any and all liability in connection therewith.

Obligation: We owe you no obligation, and therefore may refuse, to post, deliver, remove, modify or otherwise use or take any action with respect to Content you distribute. We reserve the right to screen, refuse to post, remove or edit Content at any time and for any or no reason including, without limitation, if your submission fails to conform to the Rules of Conduct, in our absolute and sole discretion without prior notice. If we elect to screen Content, there may be a delay in the posting of such content in a Public Forum to allow for a review process. If we have questions about your Content including, without limitation, the copyright, we may contact you for further information including, for example, to verify that you own the copyright or otherwise obtained permission to post the material.

14. Rules of Conduct

You have a nonexclusive, limited, revocable license to use the Site while you are in compliance with this Agreement. You agree to abide by certain rules of conduct and other rules prohibiting illegal and other practices that we deem harmful. These rules apply to all Users, including Visitors, Parents, and Children. We reserve the right to investigate and take appropriate legal action against anyone who, in our sole discretion, violates any of these terms, including without limitation, removing the offending communication from the Site and terminating the Membership of such violators and others acting in concert. You agree that you shall not:

a) Take any action or upload, post, email or otherwise transmit Content that infringes or violates any third party rights;

b) Impersonate any person or entity without their consent, including, but not limited to, a Grom Social employee, or falsely state or otherwise misrepresent your affiliation with a person or entity;

c) Make unauthorized use of any of our trademarks or service marks; Take any action or upload, post, email or otherwise transmit Content that violates any law or regulation;

d) Take any action or upload, post, email or otherwise transmit Content as determined by us, in our sole discretion, that causes tort, is harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another's privacy, hateful, or racially, ethnically or otherwise objectionable;

e) Use the Site to engage in any activities not expressly outlined or contemplated in this Agreement or on the Site, including engaging in commercial activities and/or sales without our prior written consent, such as creating contests or sweepstakes;

f) Take any actions or upload, post, email or otherwise transmit Content that contains any viruses, Trojan horses, worms, spyware, time bombs, cancelbots or other computer programming routines that are intended to damage, detrimentally interfere with, surreptitiously intercept or expropriate any system, data or personal information;

g) Take any action or upload, post, email or otherwise transmit any Content that would violate any right or duty under any law or under contractual or fiduciary relationships (such as inside information, proprietary and confidential information learned or disclosed as part of employment relationships or under nondisclosure agreements);

h) Upload, post, email or otherwise transmit any unsolicited or unauthorized advertising, or promotional materials, that are in the nature of "junk mail," "spam," "chain letters," "pyramid schemes," or any other form of solicitation that we consider in its sole discretion to be of such nature, including any Content that is commercial, business-related or advertises or offers to sell any products, services or otherwise (whether or not for profit), or solicits others (including solicitations for contributions or donations);

i) Interfere with or disrupt the Site or servers or networks connected to the Site, or disobey any requirements, procedures, policies or regulations of networks connected to the Site;

j) Attempt to gain access to any other Member's Membership account or password; or "Stalk," "bully," abuse or attempt to abuse, or otherwise harass another User. You will not engage in antisocial, disruptive, or destructive acts, including "flaming," "spamming," "flooding," "trolling," and "griefing" as those terms are commonly understood and used on the Internet. Any violation by you of the terms of the foregoing sentence may result in immediate and permanent suspension or cancellation of your Membership;

k) Delete any legal notices, disclaimers or proprietary notices such as copyright or trademark symbols, or modify any logos that you do not own or have express permission to modify;

l) Engage in, attempt to engage in, or encourage or advocate any illegal behavior or criminal activity including, without limitation, child pornography, stalking, sexual assault, fraud, trafficking in obscene or stolen material, drug dealing, harassment, theft, and conspiracy to commit any criminal activity. We do not assure that others on the Site are or will be complying with the foregoing Rules of Conduct or any other provisions of these Terms of Use, and, as between you and us, you assume all risk of harm or injury resulting from any such lack of compliance. Violations may result in the filing of a police report with the Palm Beach County Sheriff's Office.

15. Cooperation

Removal of Content: Without prejudice to any of our other rights under these terms of use or at law, we reserve the right, but disclaim any obligation or responsibility, to (a) refuse to post or communicate or remove any Content from the Site that violates this Agreement (including the Rules of Conduct) and (b) to the extent we are able to do so under applicable law, identify any user to third parties, and/or disclose to third parties any Submission or personally identifiable information, when we believe in good faith that such identification or disclosure will either (i) facilitate compliance with laws, including, for example, conducting age and identity verification activities on the Site or ensuring compliance with a court order or subpoena, or (ii) help to enforce these terms of use (including the Rules of Conduct) and/or game rules, and/or protect the safety or security of any person or property, including the Site. Moreover, we retain all rights to remove Content at any time for any reason or no reason whatsoever.

16. Limitation of Liability

As a condition of access to our Site, you release Grom Social (and our shareholders, partners, affiliates, directors, officers, subsidiaries, employees, agents, suppliers, licensees, and distributors) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with any dispute you have or claim to have with one or more Users of the Site. You agree that:

a) we will have the right but not the obligation to resolve disputes between Users relating to the Site, and our resolution of any particular dispute does not create an obligation to resolve any other dispute;

b) to the extent we elect to resolve such disputes, we will do so in good faith based solely on the general rules and standards of the Site and will not make judgments regarding legal issues or claims;

c) our resolution of such disputes will be final with respect to the Site but will have no bearing on any real-world legal disputes in which Users of the Site may become involved; and

d) you hereby release Grom Social (and our shareholders, partners, affiliates, directors, officers, subsidiaries, employees, agents, suppliers, licensees, and distributors) from claims, demands and damages (actual and consequential) of every kind and nature, known and unknown, suspected and unsuspected, disclosed and undisclosed, arising out of or in any way connected with our resolution of disputes relating to the Site.

17. Membership Termination

This Agreement shall remain in full force and effect while you use the Site or are a Member. You may terminate your Parent Membership and/or your Child's Membership at any time, for any reason, by contacting us at support@gromsocial.com. On your election to cancel, your and your Child's Membership will be deactivated within 24-48 hours.

We have the right at any time, for any reason or no reason, with or without warning to suspend or terminate you and your Child(ren)'s Membership(s), terminate this Agreement, and/or refuse any and all current or future use of the Site without notice or liability to you.

Even after Membership is terminated, this Agreement will remain in effect. If a Parent Membership is terminated, voluntarily or involuntarily, the Membership(s) of that Parent's Child(ren) will terminate concurrently and automatically. If a Child Membership is terminated, voluntarily or involuntarily, the corresponding Parent Membership will be terminated as well unless the parent has additional active child member accounts.

18. Transfer of Membership and Assignment

You may not assign or transfer your Membership, including your Child's Membership, this Agreement, or any or all of your rights hereunder without our prior written consent, and any attempt to do so is void. All or any of our rights and obligations under this Agreement may be assigned to a subsequent owner or operator of the Site in a merger, acquisition, or sale of all or substantially all of Grom Social's assets.

19. Disputes

In the event a dispute arises between you and Grom Social, we want to provide you with an efficient, neutral and cost-effective means of resolving the dispute. To this end, you and Grom Social agree to resolve any claim or controversy at law or in equity that arises from or relates to this Agreement or our Site (a "Claim") in accordance with one of the subsections below.

a) Governing Law. This Agreement and the relationship between you and Grom Social shall be governed in all respects by the laws of the State of Florida without regard to conflict of law principles or the United Nations Convention on the International Sale of Goods.

b) Forum for Disputes. You and Grom Social agree to submit to the exclusive jurisdiction and venue of the courts located in Palm Beach County, Florida except as provided below regarding optional arbitration.

c) Optional Arbitration. For any Claim, excluding Claims for injunctive or other equitable relief, where the total amount of the award sought is less than ten thousand U.S. Dollars ($10,000.00 USD), the party requesting relief may elect to resolve the Claim in a cost-effective manner through binding non-appearance-based arbitration. A party electing arbitration shall initiate it through an established alternative dispute resolution ("ADR") provider mutually agreed upon by the parties. The ADR provider and the parties must comply with the following rules: (a) the arbitration shall be conducted at the option of the party seeking relief, by telephone, online, or based solely on written submissions; (b) the arbitration shall not involve any personal appearance by the parties or witnesses unless otherwise mutually agreed by the parties; and (c) any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction.

d) Improperly Filed Claims. All Claims you bring against us must be resolved in accordance with this Dispute Resolution Section. All Claims filed or brought contrary to this Dispute Resolution Section shall be considered improperly filed. Should you file a Claim contrary to this Dispute Resolution Section, we may recover attorneys' fees and costs up to one thousand U.S. Dollars ($1,000.00 USD), provided that we have notified you in writing of the improperly filed Claim, and you have failed to promptly withdraw the Claim.

20. Releases, Disclaimer of Warranty, Further Limitations of Liability, and Indemnity


b) The Site Is Provided "As Is." WE PROVIDE THE SITE, YOUR MEMBERSHIP AND ALL OTHER SERVICES STRICTLY ON AN "AS IS" BASIS, PROVIDED AT YOUR OWN RISK, AND HEREBY EXPRESSLY DISCLAIM ALL WARRANTIES OR CONDITIONS OF ANY KIND, WRITTEN OR ORAL, EXPRESS, IMPLIED OR STATUTORY, INCLUDING WITHOUT LIMITATION ANY IMPLIED WARRANTY OF TITLE, NONINFRINGEMENT, MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. Without limiting the foregoing, we do not ensure continuous, error-free, secure or virus-free operation of the Site or your Membership, and you understand that you shall not be entitled to refunds for fees paid (if any) based on our failure to provide any of the foregoing other than as explicitly provided in this Agreement. Some jurisdictions do not allow the disclaimer of implied warranties, and to that extent, the foregoing disclaimer may not apply to you.


21. Your Indemnification of Grom Social

At our request, you agree to defend, indemnify and hold harmless Grom Social, its shareholders, partners, affiliates, directors, officers, subsidiaries, employees, agents, suppliers, licensees, distributors, Content Providers, and other Users of the Site, from all damages, liabilities, claims and expenses, including without limitation attorneys' fees and costs, arising from any breach of this Agreement by you, or from your use of the Site. You agree to defend, indemnify and hold harmless Grom Social, its shareholders, partners, affiliates, directors, officers, subsidiaries, employees, agents, suppliers, licensees, and distributors from all damages, liabilities, claims and expenses, including without limitation attorneys' fees and costs, arising from: (a) any action or inaction by you in connection with the deletion, alteration, transfer or other loss of Content, status or other data held in connection with your Membership, and (b) any claims by third parties that your activity or Content in the Site infringes upon, violates or misappropriates any of their intellectual property or proprietary rights.

22. General Provisions and Notices

This Agreement is accepted upon your use of the Site and is further affirmed by you becoming a Member. This Agreement, and the incorporated Privacy Policy, constitutes the entire agreement between you and us regarding the use of the Site. The section titles in this Agreement are for convenience only and have no legal or contractual effect. This Agreement operates to the fullest extent permissible by law. If any provision of this Agreement is deemed unlawful, void, or unenforceable by a court of competent jurisdiction, that provision is deemed severable from this Agreement and does not affect the validity and enforceability of any remaining provisions. The Site is controlled and operated by Grom Social from its offices within the State of Florida, United States of America. We make no representation that any aspect of the Site or our Services is appropriate or available for use in jurisdictions outside of the United States. Those who choose to access the Site from other locations are responsible for compliance with applicable local laws. Any software available in connection with our Site (the "Software") is subject to all applicable export restrictions. You must comply with all export and import laws and restrictions and regulations of any United States or foreign agency or authority relating to the Software and its use. Downloading or using the Software is at your sole risk. Our failure to act with respect to a breach by you or others does not waive our right to act with respect to that breach or subsequent or similar breaches. No consent or waiver by us under this Agreement shall be deemed effective unless delivered in a writing signed by a duly appointed officer of Grom Social. Notwithstanding anything else in this Agreement, no default, delay or failure to perform on the part of us shall be considered a breach of this Agreement if such default, delay or failure to perform is shown to be due to causes beyond the reasonable control of Grom Social. We may give notice to you by means of a general notice on our Site, at or after log-in to your Membership account, by electronic mail to your e-mail address in our records for your Membership, or by written communication sent by first class mail, postage prepaid, or overnight courier to your address on record for your Membership. All notices given by you or required under this Agreement shall be faxed to Grom Social, Attn: Legal Department, at: (561) 625-6572; or mailed to us at: Grom Social Legal Department Attn: Grom Social, Inc. 2855 PGA Boulevard Palm Beach Gardens, Florida 33410.

Digital Millennium Copyright Act. Our policy is to respond to notices of alleged infringement that comply with the Digital Millennium Copyright Act ("DMCA"). Copyright-infringing materials found on the Site can be identified and removed via our DMCA compliance process listed below and you agree to comply with such process in the event you are involved in any claim of copyright infringement to which the DMCA may be applicable. If you believe in good faith that a Member has infringed your copyright(s), you can request that we take down the infringing material(s) by following the steps in this DMCA compliance process. Please note that we do not make any legal decisions about the validity of your claim. When a clear and valid Notice is received pursuant to the guidelines set forth below, we will respond by either taking down the allegedly infringing content ("Allegedly Infringing Content") or blocking access to it. We may contact the Notice provider to request additional information. Under the DMCA, we are required to take reasonable steps to notify the entity who posted the Allegedly Infringing Content ("Alleged Infringer"). The Alleged Infringer is allowed under the law to send us a counter-notification as instructed below ("Counter-Notice"). On receiving a Counter-Notice, we may restore the Allegedly Infringing Content unless we receive notice from the original Notice provider that a legal action has been filed seeking a court order to restrain the Alleged Infringer from engaging in the allegedly infringing activity. Notices and Counter-Notices are legal notices distinct from regular Site activities or communications. As such, they are not subject to our Privacy Policy. This means we may publish or share them with third parties at our discretion, and we may produce them pursuant to a legal discovery request. Anyone making a false or fraudulent Notice or Counter-Notice may be liable for damages under the DMCA, including costs and attorney's fees. If you are unsure of whether certain material infringes your copyright, contact an attorney.

a) Filing a DMCA Notice. To file a DMCA Notice, you must send us a written letter by fax or regular mail only (not by email, except by prior agreement). We reserve the right to ignore a Notice that is not in compliance with the DMCA. Your Notice must: Identify specifically the copyrighted work(s) you believe has/have been infringed (for example, "My copyrighted work is an image that appears at [list profile where material is located]."); Identify the Content that you claim is infringing on your copyrighted work. You must provide information reasonably sufficient to enable us to locate the item on the Site. If applicable, you should provide clear screenshots of the Allegedly Infringing Materials (this is for identification purposes only, not to "prove" your claims). The information provided should be as detailed as possible; Provide information sufficient to permit us to contact you directly: your name, street address, telephone number, and email (if available); If possible, provide information sufficient to permit us to notify the Alleged Infringer (email address preferred); Include the following statement: "I have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law."; Include the following statement: "I swear, under penalty of perjury, that the information in the notification is accurate and that I am the copyright owner or am authorized to act on behalf of the owner of an exclusive right that is allegedly infringed."; The Notice must be signed; The Notice must be sent to our DMCA designated agent at the following address: Darren Marks DMCA Designated Agent GromSocial.com 2060 NW Boca Raton Blvd. Suite 6 Boca Raton FL 33431.

b) Filing a Counter-Notice. If your material has been removed or blocked by us as a result of a DMCA Notice, you may send us a Counter-Notice pursuant to Sections 512(g)(2) and (3) of the DMCA asking for the Allegedly Infringing Material to be restored. To file a DMCA Counter-Notice with us, you must send us a written letter by fax or regular mail only (not by email, except by prior agreement). When we receive the Counter-Notice, we will send a copy of the Counter-Notice to the party who originally requested the removal of the Allegedly Infringing Material and we will reinstate the Allegedly Infringing Material, unless that party obtains a court order supporting removal of the Allegedly Infringing Material. We reserve the right to ignore a Counter-Notice that is not in compliance with the DMCA. Your Counter-Notice must: Describe and list all material(s) that were removed by Grom Social and the location at which the material(s) appeared before it/they was/were removed. Please provide the specific profile or other unique identifying information so that we may have reasonably sufficient information to identify the item(s). The information provided should be as detailed as possible; Provide your name, address, telephone number and email address (if available); State that you consent to the jurisdiction of the U.S. Federal District Court for the judicial district in which your address is located (or Palm Beach County, Florida if your address is outside of the United States); State that you will accept service of process from the person (or an agent of such person) who provided the DMCA Notice to us. Include the following statement: "I swear under penalty of perjury, that I have a good faith belief that the material identified above was removed or disabled as a result of a mistake or misidentification of the material to be removed or disabled." The Counter-Notice must be signed.

The Counter-Notice must be sent to our designated DMCA designated agent at the following address: Darren Marks DMCA Designated Agent GromSocial.com 2060 NW Boca Raton Blvd. Suite 6 Boca Raton FL 33431.

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