At Grom Social a cast of real live people monitor the site 24/7 for inappropriate content and troublesome users. Grom Helpers are available to answer any questions your child may have while on site. Your child also has the ability to chat with a real live Grom Helper anytime they are logged into their profile.
Grom Helpers also promote internet safety, no-bullying and healthy lifestyle choices.
There are many ways for members to communicate with each other on Grom Social. Parents can review all instances of member communication using their parent portal. Visit our Safety Page to learn more about Grom Social safety features.
Grom Social has several layers of security built into the site and features 24/7 real time LIVE monitoring, profanity filters and a Parent Portal where parents can monitor their child’s site activity, receive notifications of activity and control their child’s access to areas and features within the site. As required by COPPA (Children’s Online Privacy Protection Act), all new Grom members require verifiable parental consent during the registration process.
Live monitoring means an actual live person is monitoring the site and is available to assist members 24 hours a day, 7 days a week, 365 days a year. Site monitors are also referred to as Grom Helpers/Staff.
Grom Social is designed specifically for children ages 5 – 16. Guest accounts can be created by those 17 years and older; however, these accounts have very limited access to the site and are restricted from viewing profiles, making friends or interacting in any way with Grom members.
Grom Social provides a variety of fun, family-friendly, educational content for kids to enjoy. Grom members can create a personalized avatar, play games, create and learn with apps, view and share original artwork, or “choose their news” by following Grom Fan pages. Grom Fan pages consist of posts, photos and videos specific to a large range of interests meant to engage and inspire. Kids also love watching Grom TV, exclusive videos made By Kids For Kids right here at Grom Social!
The only way a child can interact directly with any other children on Grom Social is with Verifiable Parental Consent. Parents give Verifiable Parental Consent permitting their child to participate in activities on Grom Social by using one of three methods that are approved by the Children's Online Privacy Protection Act (COPPA).